# Hootsuite: Experiencing login issues with Mozilla Firefox & Safari

> Hootsuite status incident “Experiencing login issues with Mozilla Firefox & Safari” on 2026-07-30: impact minor (vendor’s label), 43 min, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hootsuite/incidents/y1mlcbdt7x6m
Last updated: 2026-07-30T15:11:33Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-07-30 14:28 UTC · Resolved: 2026-07-30 15:11 UTC · Duration: 43 min
- Updates: 2 · Affected components: Hootsuite Web Application
- [Vendor status page: https://stspg.io/r2b6rb3rglr3](https://stspg.io/r2b6rb3rglr3)
- [Company: Hootsuite](https://rewindex.com/company/hootsuite.md)

## Timeline of updates

- **investigating** 2026-07-30 14:28 UTC: We are aware of some issues impacting the login flow when accessing the Hootsuite platform via Safari 26.6 and Mozilla Firefox version 153.01, when upon clicking "Sign In," the page reloads and clears all entered credentials without redirecting to the dashboard or displaying an error message. While we are currently unable to reproduce the issue, our team is actively investigating and will provide further updates as they become available. Thank you for your kind patience and understanding.
- **resolved** 2026-07-30 15:11 UTC: We have resolved the issues related to the login flow when accessing the Hootsuite platform via Safari 26.6 and Mozilla Firefox version 153.01. If you continue to have issues logging into your Hootsuite dashboard via Safari or Mozilla Firefox please reach out to our customer support team. Thank you for your patience.

## Cite this

Status incident (vendor impact label: minor) posted by Hootsuite, started 2026-07-30 14:28 UTC, resolved after 43 min, 2 update(s).

- Canonical URL: https://rewindex.com/company/hootsuite/incidents/y1mlcbdt7x6m
- Citation: Hootsuite, “Experiencing login issues with Mozilla Firefox & Safari” (2026-07-30 14:28 UTC). Archived by Rewindex: https://rewindex.com/company/hootsuite/incidents/y1mlcbdt7x6m (CC BY 4.0).
- Markdown link: `[Hootsuite: Experiencing login issues with Mozilla Firefox & Safari (2026-07-30)](https://rewindex.com/company/hootsuite/incidents/y1mlcbdt7x6m)`


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Canonical: https://rewindex.com/company/hootsuite/incidents/y1mlcbdt7x6m · Markdown: https://rewindex.com/company/hootsuite/incidents/y1mlcbdt7x6m.md · JSON: https://rewindex.com/api/v1/companies/hootsuite/incidents/y1mlcbdt7x6m · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:34:34.528Z