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Hootsuite: Issues when switching from public to private messages in Inbox

MinorStatus: resolvedStarted Resolved (2.2 h)1 updatestatus.hootsuite.com (opens in new tab)

Timeline of updates

  1. resolved

    We can confirm that the issue with switching from public to private messages in Inbox, including automated direct messages for Instagram posts or reels, has been resolved. Thanks for your patience while our team worked to resolve this.

From Hootsuite’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.hootsuite.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Hootsuite, started 2026-01-16 20:38 UTC, resolved after 2.2 h, 1 update(s).

Title
Issues when switching from public to private messages in Inbox
Vendor
Hootsuite
Date
URL
https://rewindex.com/company/hootsuite/incidents/qmn1s31s6gqr

Hootsuite profileRecent Hootsuite incidentsAll outages on January 16, 2026Hootsuite in January 2026MarkdownJSON