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CompaniesHootsuiteIncidents

Hootsuite: Assignment issues in Inbox 2.0

MinorStatus: resolvedStarted Resolved (1.1 h)2 updatesstspg.io (opens in new tab)

Affected components: Hootsuite Web Application

Timeline of updates

  1. identified

    We are currently investigating an issue where users are unable to assign conversations in Inbox 2.0. Users may experience failures when attempting to assign or reassign conversations within the Inbox 2.0 interface. Workaround: the mobile app is unaffected and users should be able to reassign on mobile. Our engineering team is actively investigating the issue to identify the root cause and path to resolution as soon as possible. We apologize for this inconvenience.

  2. resolved

    This incident has been resolved. The Inbox 2.0 assignment functionality is now loading correctly for all users. We apologize for any inconvenience this may have caused.

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Hootsuite, started 2026-04-29 06:58 UTC, resolved after 1.1 h, 2 update(s).

Title
Assignment issues in Inbox 2.0
Vendor
Hootsuite
Date
URL
https://rewindex.com/company/hootsuite/incidents/k8cm4lpfpnmt

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