# Hootsuite: Assignment issues in Inbox 2.0

> Hootsuite status incident “Assignment issues in Inbox 2.0” on 2026-04-29: impact minor (vendor’s label), 1.1 h, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hootsuite/incidents/k8cm4lpfpnmt
Last updated: 2026-04-29T08:01:45Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-04-29 06:58 UTC · Resolved: 2026-04-29 08:01 UTC · Duration: 1.1 h
- Updates: 2 · Affected components: Hootsuite Web Application
- [Vendor status page: https://stspg.io/7xd00b0p9w86](https://stspg.io/7xd00b0p9w86)
- [Company: Hootsuite](https://rewindex.com/company/hootsuite.md)

## Timeline of updates

- **identified** 2026-04-29 06:58 UTC: We are currently investigating an issue where users are unable to assign conversations in Inbox 2.0. Users may experience failures when attempting to assign or reassign conversations within the Inbox 2.0 interface. Workaround: the mobile app is unaffected and users should be able to reassign on mobile. Our engineering team is actively investigating the issue to identify the root cause and path to resolution as soon as possible. We apologize for this inconvenience.
- **resolved** 2026-04-29 08:01 UTC: This incident has been resolved. The Inbox 2.0 assignment functionality is now loading correctly for all users. We apologize for any inconvenience this may have caused.

## Cite this

Status incident (vendor impact label: minor) posted by Hootsuite, started 2026-04-29 06:58 UTC, resolved after 1.1 h, 2 update(s).

- Canonical URL: https://rewindex.com/company/hootsuite/incidents/k8cm4lpfpnmt
- Citation: Hootsuite, “Assignment issues in Inbox 2.0” (2026-04-29 06:58 UTC). Archived by Rewindex: https://rewindex.com/company/hootsuite/incidents/k8cm4lpfpnmt (CC BY 4.0).
- Markdown link: `[Hootsuite: Assignment issues in Inbox 2.0 (2026-04-29)](https://rewindex.com/company/hootsuite/incidents/k8cm4lpfpnmt)`


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Canonical: https://rewindex.com/company/hootsuite/incidents/k8cm4lpfpnmt · Markdown: https://rewindex.com/company/hootsuite/incidents/k8cm4lpfpnmt.md · JSON: https://rewindex.com/api/v1/companies/hootsuite/incidents/k8cm4lpfpnmt · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:58:22.429Z