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Hootsuite: X data acquisition issues in Talkwalker

MinorStatus: resolvedStarted Resolved (1.6 h)1 updatestatus.hootsuite.com (opens in new tab)
Part of an outage event

Cloudflare outage, Dec 5, 2025 · 46 vendors, 46 incidents

Hootsuite’s incident started in the same window without naming Cloudflare (timing only, not evidence of a link). (timing only, posted −46 min vs the first vendor naming Cloudflare)

Swipe sideways to see the whole diagram.

same windowCloudflareown incident not archivedWithin an hour18 vendors, 18 blamed CloudflareUnbounce, Expo, GitLab +151 to 4 hours later1 vendor, 1 blamed CloudflareKlaviyoLater2 vendors, 2 blamed CloudflareBitrise, Sigma ComputingHootsuite (this incident)posted −46 min
same windowCloudflareown incident not archivedWithin an hour18 vendors, 18 blamedCloudflareUnbounce, Expo, GitLab +151 to 4 hours later1 vendor, 1 blamed CloudflareKlaviyoLater2 vendors, 2 blamed CloudflareBitrise, Sigma ComputingHootsuite (this incident)posted −46 min
Hootsuite is outlined in red. Groups show up to a few vendors each; the event page lists every incident.
Mermaid source
flowchart LR
  root["Cloudflare<br/>own incident not archived"]:::inferred
  h1["Within an hour<br/>18 vendors, 18 blamed Cloudflare<br/>Unbounce, Expo, GitLab +15"]:::blames
  root --> h1
  h4["1 to 4 hours later<br/>1 vendor, 1 blamed Cloudflare<br/>Klaviyo"]:::blames
  root --> h4
  later["Later<br/>2 vendors, 2 blamed Cloudflare<br/>Bitrise, Sigma Computing"]:::blames
  root --> later
  me["Hootsuite (this incident)<br/>posted −46 min"]:::me
  root -.->|"same window"| me

Full event: timeline, evidence and all vendors →

Detected automatically from incidents that started together and named the same provider. A link means one vendor’s incident named another, not a confirmed cause.

Timeline of updates

  1. resolved

    Services have been fully restored. We have confirmed that X data is now being retrieved as expected within both Hootsuite Listening and Talkwalker. Thank you for your patience while our engineering team worked to resolve this.

From Hootsuite’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.hootsuite.com (opens in new tab).

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