# Hootsuite: X data acquisition issues in Talkwalker
- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-12-05 08:01 UTC · Resolved: 2025-12-05 09:39 UTC · Duration: 1.6 h
- Updates: 1
- [Vendor status page: https://status.hootsuite.com/incidents/96tc9m92sbl6](https://status.hootsuite.com/incidents/96tc9m92sbl6)
- [Company: Hootsuite](https://rewindex.com/company/hootsuite.md)
## Part of an outage event
- [Cloudflare outage, Dec 5, 2025: 46 vendors, 46 incidents](https://rewindex.com/events/2025-12-05-cloudflare)
- This incident started in the same window without naming Cloudflare (timing only, not evidence of a link). (timing only, posted −46 min vs the first vendor naming Cloudflare)
```mermaid
flowchart LR
root["Cloudflare
own incident not archived"]:::inferred
h1["Within an hour
18 vendors, 18 blamed Cloudflare
Unbounce, Expo, GitLab +15"]:::blames
root --> h1
h4["1 to 4 hours later
1 vendor, 1 blamed Cloudflare
Klaviyo"]:::blames
root --> h4
later["Later
2 vendors, 2 blamed Cloudflare
Bitrise, Sigma Computing"]:::blames
root --> later
me["Hootsuite (this incident)
posted −46 min"]:::me
root -.->|"same window"| me
```
_Detected automatically from incidents that started together and named the same provider; a link means one incident named another vendor, not a confirmed cause._
## Timeline of updates
- **resolved** 2025-12-05 09:39 UTC: Services have been fully restored. We have confirmed that X data is now being retrieved as expected within both Hootsuite Listening and Talkwalker. Thank you for your patience while our engineering team worked to resolve this.
_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._
---
Canonical: https://rewindex.com/company/hootsuite/incidents/96tc9m92sbl6 · Markdown: https://rewindex.com/company/hootsuite/incidents/96tc9m92sbl6.md · JSON: https://rewindex.com/api/v1/companies/hootsuite/incidents/96tc9m92sbl6 · Generated 2026-10-20T03:13:28.049Z