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Hootsuite: Unable to send Inbox private messages with attachments

MinorStatus: resolvedStarted Resolved (21 h)1 updatestatus.hootsuite.com (opens in new tab)

Timeline of updates

  1. resolved

    Update (11:00pm PST): Our teams have successfully stabilized the service and identified the root cause of the attachment issue in Facebook private messages. This specific case will now be addressed through our regular development pipeline. Our engineering team remains committed to deploying a complete fix. As the immediate service interruption has ended, we are closing this event on our status page. We appreciate your patience as we work towards a full resolution.

From Hootsuite’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.hootsuite.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Hootsuite, started 2025-06-19 09:07 UTC, resolved after 21 h, 1 update(s).

Title
Unable to send Inbox private messages with attachments
Vendor
Hootsuite
Date
URL
https://rewindex.com/company/hootsuite/incidents/68r2bfpkpljl

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