# Hootsuite: Unable to send Inbox private messages with attachments

> Hootsuite status incident “Unable to send Inbox private messages with attachments” on 2025-06-19: impact minor (vendor’s label), 21 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hootsuite/incidents/68r2bfpkpljl
Last updated: 2025-06-20T06:26:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-06-19 09:07 UTC · Resolved: 2025-06-20 06:26 UTC · Duration: 21 h
- Updates: 1
- [Vendor status page: https://status.hootsuite.com/incidents/68r2bfpkpljl](https://status.hootsuite.com/incidents/68r2bfpkpljl)
- [Company: Hootsuite](https://rewindex.com/company/hootsuite.md)

## Timeline of updates

- **resolved** 2025-06-20 06:26 UTC: Update (11:00pm PST): Our teams have successfully stabilized the service and identified the root cause of the attachment issue in Facebook private messages. This specific case will now be addressed through our regular development pipeline. Our engineering team remains committed to deploying a complete fix. As the immediate service interruption has ended, we are closing this event on our status page. We appreciate your patience as we work towards a full resolution.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Hootsuite, started 2025-06-19 09:07 UTC, resolved after 21 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/hootsuite/incidents/68r2bfpkpljl
- Citation: Hootsuite, “Unable to send Inbox private messages with attachments” (2025-06-19 09:07 UTC). Archived by Rewindex: https://rewindex.com/company/hootsuite/incidents/68r2bfpkpljl (CC BY 4.0).
- Markdown link: `[Hootsuite: Unable to send Inbox private messages with attachments (2025-06-19)](https://rewindex.com/company/hootsuite/incidents/68r2bfpkpljl)`


---
Canonical: https://rewindex.com/company/hootsuite/incidents/68r2bfpkpljl · Markdown: https://rewindex.com/company/hootsuite/incidents/68r2bfpkpljl.md · JSON: https://rewindex.com/api/v1/companies/hootsuite/incidents/68r2bfpkpljl · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:03:18.809Z