rewindex

CompaniesHookdeckIncidents

Hookdeck: Outpost API Unavailable

CriticalStatus: resolvededitedStarted Resolved (38 min)2 updates

Affected components: API

Timeline of updates

  1. downtime

    Outpost API was unavailable

  2. resolved

    The Outpost API was unavailable on November 14 from 11:07 to 11:45 UTC, in all regions.

    During this window, requests returned 200 OK (until 11:38) or 404 (after), but were not processed. Events published in this window were not accepted. Please re-publish them.

    Events accepted before 11:07 were delivered as normal. API keys and event data were not exposed.

    The cause was a custom domain setting on another account. Custom domains can no longer use Hookdeck hostnames.

    Full report: https://app.notion.com/p/418783a05de281c1a49cf50839f91a15 (opens in new tab)

Changes Rewindex caught on this incident

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

Rewindex captured this after the last checkpoint; the next run () commits it.

Impact, status and times are the vendor’s own, as last archived.

Cite this

Status incident (vendor impact label: critical) posted by Hookdeck, started 2026-11-14 11:07 UTC, resolved after 38 min, 2 update(s); edited after publishing.

Title
Outpost API Unavailable
Vendor
Hookdeck
Date
URL
https://rewindex.com/company/hookdeck/incidents/1125266

Hookdeck profileRecent Hookdeck incidentsAll outages on November 14, 2026Hookdeck in November 2026MarkdownJSON