Struck in red is what Hookdeck removed; blue is what they added. Muted text is unchanged context.
BeforeAfter
ChangedImpact#1
Before: none
After: critical
ChangedStart time#2
Before: 2026-11-14 13:11 UTC
After: 2026-11-14 11:07 UTC
ChangedResolved time#3
Before: 2026-11-14 13:11 UTC
After: 2026-11-14 11:45 UTC
AddedUpdatedowntime#4
Before: not present
After: Outpost API was unavailable
ChangedUpdateresolved#5
Before: The Outpost API was unavailable on November 14 from 11:07 to 11:45 UTC, in all regions.
During this window, requests returned 200 OK (until 11:38) or 404 (after), but were not processed. Events published in this window were not accepted. Please re-publish them.
Events accepted before 11:07 were delivered as normal. API keys and event data were not exposed.
The cause was a custom domain setting on another account. Custom domains can no longer use Hookdeck hostnames.
Full report: https://app.notion.com/p/418783a05de281c1a49cf50839f91a15
After: The Outpost API was unavailable on November 14 from 11:07 to 11:45 UTC, in all regions.
During this window, requests returned 200 OK (until 11:38) or 404 (after), but were not processed. Events published in this window were not accepted. Please re-publish them.
Events accepted before 11:07 were delivered as normal. API keys and event data were not exposed.
The cause was a custom domain setting on another account. Custom domains can no longer use Hookdeck hostnames.
Full report: https://app.notion.com/p/418783a05de281c1a49cf50839f91a15
Compared with the previous archived version of this incident (10 to 30-minute polling).
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.