# Hookdeck: Outpost API Unavailable

> Hookdeck status incident “Outpost API Unavailable” on 2026-11-14: impact critical (vendor’s label), 38 min, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hookdeck/incidents/1125266
Last updated: 2026-11-14T13:33:06Z

- Impact (vendor’s label): critical
- Status: resolved · edited after publishing
- Started: 2026-11-14 11:07 UTC · Resolved: 2026-11-14 11:45 UTC · Duration: 38 min
- Updates: 2 · Affected components: API
- Vendor status page: n/a
- [Company: Hookdeck](https://rewindex.com/company/hookdeck.md)

## Timeline of updates

- **downtime** 2026-11-14 11:07 UTC: Outpost API was unavailable
- **resolved** 2026-11-14 11:45 UTC: The Outpost API was unavailable on November 14 from 11:07 to 11:45 UTC, in all regions. During this window, requests returned 200 OK (until 11:38) or 404 (after), but were not processed. Events published in this window were not accepted. Please re-publish them. Events accepted before 11:07 were delivered as normal. API keys and event data were not exposed. The cause was a custom domain setting on another account. Custom domains can no longer use Hookdeck hostnames. Full report: https://app.notion.com/p/418783a05de281c1a49cf50839f91a15

## Rewindex changes for this incident

- 2026-11-14 11:07 UTC: [Critical incident: Outpost API Unavailable](https://rewindex.com/change/i0f4e7e3938223f.md)
- 2026-11-14 13:33 UTC: [Incident updated: Outpost API Unavailable](https://rewindex.com/change/r0525a009a949c6.md)

## Cite this

Status incident (vendor impact label: critical) posted by Hookdeck, started 2026-11-14 11:07 UTC, resolved after 38 min, 2 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/hookdeck/incidents/1125266
- Citation: Hookdeck, “Outpost API Unavailable” (2026-11-14 11:07 UTC). Archived by Rewindex: https://rewindex.com/company/hookdeck/incidents/1125266 (CC BY 4.0).
- Markdown link: `[Hookdeck: Outpost API Unavailable (2026-11-14)](https://rewindex.com/company/hookdeck/incidents/1125266)`


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Canonical: https://rewindex.com/company/hookdeck/incidents/1125266 · Markdown: https://rewindex.com/company/hookdeck/incidents/1125266.md · JSON: https://rewindex.com/api/v1/companies/hookdeck/incidents/1125266 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-15T00:13:16.293Z