Honeycomb: Canvas not loading
Affected components: ui.eu1.honeycomb.io - EU1 App Interfaceui.honeycomb.io - US1 App Interface
Timeline of updates
- identified
Canvas is not loading for customers in the US and EU regions and we have identified what we believe to be the cause and are rolling out a fix.
- monitoring
We have deployed the fix and are seeing recovery of normal Canvas functionality.
- resolved
This incident has been resolved.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
cddf8ed92b438a4b…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Honeycomb, started 2026-08-21 15:21 UTC, resolved after 38 min, 3 update(s).
- Title
- Canvas not loading
- Vendor
- Honeycomb
- Date
- URL
- https://rewindex.com/company/honeycomb/incidents/nhny0dmssfmp
Honeycomb profileRecent Honeycomb incidentsAll outages on August 21, 2026Honeycomb in August 2026MarkdownJSON