# Honeycomb: Canvas not loading

> Honeycomb status incident “Canvas not loading” on 2026-08-21: impact minor (vendor’s label), 38 min, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/honeycomb/incidents/nhny0dmssfmp
Last updated: 2026-08-21T15:59:39Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-08-21 15:21 UTC · Resolved: 2026-08-21 15:59 UTC · Duration: 38 min
- Updates: 3 · Affected components: ui.eu1.honeycomb.io - EU1 App Interface, ui.honeycomb.io - US1 App Interface
- [Vendor status page: https://stspg.io/8395mp4pdgq3](https://stspg.io/8395mp4pdgq3)
- [Company: Honeycomb](https://rewindex.com/company/honeycomb.md)

## Timeline of updates

- **identified** 2026-08-21 15:21 UTC: Canvas is not loading for customers in the US and EU regions and we have identified what we believe to be the cause and are rolling out a fix.
- **monitoring** 2026-08-21 15:25 UTC: We have deployed the fix and are seeing recovery of normal Canvas functionality.
- **resolved** 2026-08-21 15:59 UTC: This incident has been resolved.

## Cite this

Status incident (vendor impact label: minor) posted by Honeycomb, started 2026-08-21 15:21 UTC, resolved after 38 min, 3 update(s).

- Canonical URL: https://rewindex.com/company/honeycomb/incidents/nhny0dmssfmp
- Citation: Honeycomb, “Canvas not loading” (2026-08-21 15:21 UTC). Archived by Rewindex: https://rewindex.com/company/honeycomb/incidents/nhny0dmssfmp (CC BY 4.0).
- Markdown link: `[Honeycomb: Canvas not loading (2026-08-21)](https://rewindex.com/company/honeycomb/incidents/nhny0dmssfmp)`


---
Canonical: https://rewindex.com/company/honeycomb/incidents/nhny0dmssfmp · Markdown: https://rewindex.com/company/honeycomb/incidents/nhny0dmssfmp.md · JSON: https://rewindex.com/api/v1/companies/honeycomb/incidents/nhny0dmssfmp · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:11:11.511Z