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CompaniesHelp ScoutIncidents

Help Scout: Android App Issues

No impact listedStatus: resolvedStarted Resolved (1.2 h)1 updatestatus.helpscout.com (opens in new tab)

Timeline of updates

  1. resolved

    We have resolved the issue with Help Scout Android app with a new update. You will need to update to the latest version of the app to see the changes. Thank you again for your patience while we worked to resolve this!

From Help Scout’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.helpscout.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Help Scout, started 2025-03-18 15:05 UTC, resolved after 1.2 h, 1 update(s).

Title
Android App Issues
Vendor
Help Scout
Date
URL
https://rewindex.com/company/help-scout/incidents/yc07xfclbyrt

Help Scout profileRecent Help Scout incidentsAll outages on March 18, 2025Help Scout in March 2025MarkdownJSON