Help Scout: Default Folders not showing "Bear with us!" message
Timeline of updates
- resolved
We've been able to identify the source of the issue and we're happy to say that things are working as expected. If you have questions, reach out to our support team via email, at help@helpscout.com!
From Help Scout’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.helpscout.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Help Scout, started 2024-11-26 17:57 UTC, resolved after 37 min, 1 update(s).
- Title
- Default Folders not showing "Bear with us!" message
- Vendor
- Help Scout
- Date
- URL
- https://rewindex.com/company/help-scout/incidents/ssr8ljwj6tsl
Help Scout profileRecent Help Scout incidentsAll outages on November 26, 2024Help Scout in November 2024MarkdownJSON