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CompaniesHelp ScoutIncidents

Help Scout: Elevated page load times

MinorStatus: resolvedStarted Resolved (5 min)1 updatestatus.helpscout.com (opens in new tab)

Timeline of updates

  1. resolved

    Page load times have returned to normal levels. The issue seems to have been related to a deployment from this morning, which has been reverted. We will continue to monitor this very closely and post any updates here.

From Help Scout’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.helpscout.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Help Scout, started 2014-11-24 17:17 UTC, resolved after 5 min, 1 update(s).

Title
Elevated page load times
Vendor
Help Scout
Date
URL
https://rewindex.com/company/help-scout/incidents/rsp7rtf56gx3

Help Scout profileRecent Help Scout incidentsAll outages on November 24, 2014Help Scout in November 2014MarkdownJSON