# Help Scout: Elevated page load times

> Help Scout status incident “Elevated page load times” on 2014-11-24: impact minor (vendor’s label), 5 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/help-scout/incidents/rsp7rtf56gx3
Last updated: 2014-11-24T17:22:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2014-11-24 17:17 UTC · Resolved: 2014-11-24 17:22 UTC · Duration: 5 min
- Updates: 1
- [Vendor status page: https://status.helpscout.com/incidents/rsp7rtf56gx3](https://status.helpscout.com/incidents/rsp7rtf56gx3)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2014-11-24 17:22 UTC: Page load times have returned to normal levels. The issue seems to have been related to a deployment from this morning, which has been reverted. We will continue to monitor this very closely and post any updates here.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Help Scout, started 2014-11-24 17:17 UTC, resolved after 5 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/help-scout/incidents/rsp7rtf56gx3
- Citation: Help Scout, “Elevated page load times” (2014-11-24 17:17 UTC). Archived by Rewindex: https://rewindex.com/company/help-scout/incidents/rsp7rtf56gx3 (CC BY 4.0).
- Markdown link: `[Help Scout: Elevated page load times (2014-11-24)](https://rewindex.com/company/help-scout/incidents/rsp7rtf56gx3)`


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Canonical: https://rewindex.com/company/help-scout/incidents/rsp7rtf56gx3 · Markdown: https://rewindex.com/company/help-scout/incidents/rsp7rtf56gx3.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/rsp7rtf56gx3 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:18:41.453Z