Help Scout: Email Delays
Timeline of updates
- resolved
This morning around 06:28 EST we experienced some delays with outgoing messages. This has now been resolved as of 07:50 EST, and emails are going out as normal. All delayed messages from that time period have been sent. Thank you for your patience while we worked to get this resolved. If you experience any further issues with outbound email, please get in touch.
From Help Scout’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.helpscout.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Help Scout, started 2023-02-13 11:28 UTC, resolved after 1.5 h, 1 update(s).
- Title
- Email Delays
- Vendor
- Help Scout
- Date
- URL
- https://rewindex.com/company/help-scout/incidents/qyp7rrwjp4cg
Help Scout profileRecent Help Scout incidentsAll outages on February 13, 2023Help Scout in February 2023MarkdownJSON