Help Scout: Search and Folder Issues
Timeline of updates
- resolved
Looks like we’re in the clear! Folder counts, workflows, Beacon performance and other events across the app are back to normal and we don’t expect any further interruptions, so we’re closing this out.
From Help Scout’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.helpscout.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Help Scout, started 2023-01-24 19:47 UTC, resolved after 2.5 h, 1 update(s).
- Title
- Search and Folder Issues
- Vendor
- Help Scout
- Date
- URL
- https://rewindex.com/company/help-scout/incidents/pw8lyq653ck8
Help Scout profileRecent Help Scout incidentsAll outages on January 24, 2023Help Scout in January 2023MarkdownJSON