Help Scout: Inbound Email Delays
Timeline of updates
- resolved
Performance is stable across the board and we're closing out this incident. Emails are processing messages in a timely manner as expected. Sorry for the trouble today, and please get in touch if you notice any continued problems.
From Help Scout’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.helpscout.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Help Scout, started 2024-01-09 14:14 UTC, resolved after 1.7 h, 1 update(s).
- Title
- Inbound Email Delays
- Vendor
- Help Scout
- Date
- URL
- https://rewindex.com/company/help-scout/incidents/pqcn44z7md9s
Help Scout profileRecent Help Scout incidentsAll outages on January 9, 2024Help Scout in January 2024MarkdownJSON