# Help Scout: Inbound Email Delays

> Help Scout status incident “Inbound Email Delays” on 2024-01-09: impact minor (vendor’s label), 1.7 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/help-scout/incidents/pqcn44z7md9s
Last updated: 2024-01-09T15:57:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-01-09 14:14 UTC · Resolved: 2024-01-09 15:57 UTC · Duration: 1.7 h
- Updates: 1
- [Vendor status page: https://status.helpscout.com/incidents/pqcn44z7md9s](https://status.helpscout.com/incidents/pqcn44z7md9s)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2024-01-09 15:57 UTC: Performance is stable across the board and we're closing out this incident. Emails are processing messages in a timely manner as expected. Sorry for the trouble today, and please get in touch if you notice any continued problems.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Help Scout, started 2024-01-09 14:14 UTC, resolved after 1.7 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/help-scout/incidents/pqcn44z7md9s
- Citation: Help Scout, “Inbound Email Delays” (2024-01-09 14:14 UTC). Archived by Rewindex: https://rewindex.com/company/help-scout/incidents/pqcn44z7md9s (CC BY 4.0).
- Markdown link: `[Help Scout: Inbound Email Delays (2024-01-09)](https://rewindex.com/company/help-scout/incidents/pqcn44z7md9s)`


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Canonical: https://rewindex.com/company/help-scout/incidents/pqcn44z7md9s · Markdown: https://rewindex.com/company/help-scout/incidents/pqcn44z7md9s.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/pqcn44z7md9s · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:35:25.653Z