rewindex

CompaniesHelp ScoutIncidents

Help Scout: Outbound Email and Draft Creation Issues

No impact listedStatus: resolvedStarted Resolved (13 min)2 updatesstspg.io (opens in new tab)

Affected components: Email Processing

Timeline of updates

  1. investigating

    We’re currently investigating reports of outbound email and draft creation issues. We will continue to update as we have more information.

  2. resolved

    Resolved - Our team has identified and resolved the issue. Outbound emails are being delivered again. Sorry for the trouble today, everyone.

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Help Scout, started 2026-03-25 17:47 UTC, resolved after 13 min, 2 update(s).

Title
Outbound Email and Draft Creation Issues
Vendor
Help Scout
Date
URL
https://rewindex.com/company/help-scout/incidents/n6gg0jgstsf4

Help Scout profileRecent Help Scout incidentsAll outages on March 25, 2026Help Scout in March 2026MarkdownJSON