Help Scout: [Scheduled] Scheduled Database Maintenance
Timeline of updates
- resolved
The scheduled maintenance was completed a bit ahead of schedule — all live chat services are fully available now.
From Help Scout’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.helpscout.com (opens in new tab).
Cite this
Maintenance posted by Help Scout, started 2025-06-14 13:00 UTC, resolved after 2.0 h, 1 update(s).
- Title
- [Scheduled] Scheduled Database Maintenance
- Vendor
- Help Scout
- Date
- URL
- https://rewindex.com/company/help-scout/incidents/lyknyv1znp3z
Help Scout profileRecent Help Scout incidentsAll outages on June 14, 2025Help Scout in June 2025MarkdownJSON