# Help Scout: [Scheduled] Scheduled Database Maintenance

> Help Scout maintenance “[Scheduled] Scheduled Database Maintenance” on 2025-06-14: impact maintenance (vendor’s label), 2.0 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/help-scout/incidents/lyknyv1znp3z
Last updated: 2025-06-14T15:01:00Z

- Impact (vendor’s label): maintenance (maintenance)
- Status: resolved
- Started: 2025-06-14 13:00 UTC · Resolved: 2025-06-14 15:01 UTC · Duration: 2.0 h
- Updates: 1
- [Vendor status page: https://status.helpscout.com/incidents/lyknyv1znp3z](https://status.helpscout.com/incidents/lyknyv1znp3z)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2025-06-14 15:01 UTC: The scheduled maintenance was completed a bit ahead of schedule — all live chat services are fully available now.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Maintenance posted by Help Scout, started 2025-06-14 13:00 UTC, resolved after 2.0 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/help-scout/incidents/lyknyv1znp3z
- Citation: Help Scout, “[Scheduled] Scheduled Database Maintenance” (2025-06-14 13:00 UTC). Archived by Rewindex: https://rewindex.com/company/help-scout/incidents/lyknyv1znp3z (CC BY 4.0).
- Markdown link: `[Help Scout: Scheduled Scheduled Database Maintenance (2025-06-14)](https://rewindex.com/company/help-scout/incidents/lyknyv1znp3z)`


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Canonical: https://rewindex.com/company/help-scout/incidents/lyknyv1znp3z · Markdown: https://rewindex.com/company/help-scout/incidents/lyknyv1znp3z.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/lyknyv1znp3z · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:35:29.098Z