Help Scout: Slow Page Loads
Timeline of updates
- resolved
Help Scout has been stable since 12:20pm EDT and should stay that way. We ran into trouble with new caching infrastructure deployed over a week ago and are making a few changes to prevent these issues moving forward.
From Help Scout’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.helpscout.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Help Scout, started 2016-06-27 13:38 UTC, resolved after 3.9 h, 1 update(s).
- Title
- Slow Page Loads
- Vendor
- Help Scout
- Date
- URL
- https://rewindex.com/company/help-scout/incidents/k90nbd3mvx12
Help Scout profileRecent Help Scout incidentsAll outages on June 27, 2016Help Scout in June 2016MarkdownJSON