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CompaniesHelp ScoutIncidents

Help Scout: Email Delays

MinorStatus: resolvedStarted Resolved (1.3 h)1 updatestatus.helpscout.com (opens in new tab)

Timeline of updates

  1. resolved

    A fix has been successfully applied, which should prevent this issue from happening again. Incoming emails that were queued up are now processing correctly in mailboxes. Thanks for your patience!

From Help Scout’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.helpscout.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Help Scout, started 2019-06-28 01:15 UTC, resolved after 1.3 h, 1 update(s).

Title
Email Delays
Vendor
Help Scout
Date
URL
https://rewindex.com/company/help-scout/incidents/k0q8nmsvrtkq

Help Scout profileRecent Help Scout incidentsAll outages on June 28, 2019Help Scout in June 2019MarkdownJSON