# Help Scout: Email Delays

> Help Scout status incident “Email Delays” on 2019-06-28: impact minor (vendor’s label), 1.3 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/help-scout/incidents/k0q8nmsvrtkq
Last updated: 2019-06-28T02:33:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2019-06-28 01:15 UTC · Resolved: 2019-06-28 02:33 UTC · Duration: 1.3 h
- Updates: 1
- [Vendor status page: https://status.helpscout.com/incidents/k0q8nmsvrtkq](https://status.helpscout.com/incidents/k0q8nmsvrtkq)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2019-06-28 02:33 UTC: A fix has been successfully applied, which should prevent this issue from happening again. Incoming emails that were queued up are now processing correctly in mailboxes. Thanks for your patience!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Help Scout, started 2019-06-28 01:15 UTC, resolved after 1.3 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/help-scout/incidents/k0q8nmsvrtkq
- Citation: Help Scout, “Email Delays” (2019-06-28 01:15 UTC). Archived by Rewindex: https://rewindex.com/company/help-scout/incidents/k0q8nmsvrtkq (CC BY 4.0).
- Markdown link: `[Help Scout: Email Delays (2019-06-28)](https://rewindex.com/company/help-scout/incidents/k0q8nmsvrtkq)`


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Canonical: https://rewindex.com/company/help-scout/incidents/k0q8nmsvrtkq · Markdown: https://rewindex.com/company/help-scout/incidents/k0q8nmsvrtkq.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/k0q8nmsvrtkq · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:37:52.331Z