Help Scout: Issues with Email Delivery
Timeline of updates
- resolved
We are no longer seeing errors associated with sending and receiving emails from Google Workspace. Emails sent via Google OAuth may be delayed, but will be delivered to customers. If you continue to see any issues with email deliveries in Help Scout, please reach out to our team to further investigate.
From Help Scout’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.helpscout.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Help Scout, started 2025-06-12 19:18 UTC, resolved after 36 min, 1 update(s).
- Title
- Issues with Email Delivery
- Vendor
- Help Scout
- Date
- URL
- https://rewindex.com/company/help-scout/incidents/jwqcxk5d4qdn
Help Scout profileRecent Help Scout incidentsAll outages on June 12, 2025Help Scout in June 2025MarkdownJSON