# Help Scout: Issues with Email Delivery

> Help Scout status incident “Issues with Email Delivery” on 2025-06-12: impact none (vendor’s label), 36 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/help-scout/incidents/jwqcxk5d4qdn
Last updated: 2025-06-12T19:54:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-06-12 19:18 UTC · Resolved: 2025-06-12 19:54 UTC · Duration: 36 min
- Updates: 1
- [Vendor status page: https://status.helpscout.com/incidents/jwqcxk5d4qdn](https://status.helpscout.com/incidents/jwqcxk5d4qdn)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2025-06-12 19:54 UTC: We are no longer seeing errors associated with sending and receiving emails from Google Workspace. Emails sent via Google OAuth may be delayed, but will be delivered to customers. If you continue to see any issues with email deliveries in Help Scout, please reach out to our team to further investigate.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Help Scout, started 2025-06-12 19:18 UTC, resolved after 36 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/help-scout/incidents/jwqcxk5d4qdn
- Citation: Help Scout, “Issues with Email Delivery” (2025-06-12 19:18 UTC). Archived by Rewindex: https://rewindex.com/company/help-scout/incidents/jwqcxk5d4qdn (CC BY 4.0).
- Markdown link: `[Help Scout: Issues with Email Delivery (2025-06-12)](https://rewindex.com/company/help-scout/incidents/jwqcxk5d4qdn)`


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Canonical: https://rewindex.com/company/help-scout/incidents/jwqcxk5d4qdn · Markdown: https://rewindex.com/company/help-scout/incidents/jwqcxk5d4qdn.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/jwqcxk5d4qdn · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:08:34.641Z