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CompaniesHelp ScoutIncidents

Help Scout: Connection Issues

MinorStatus: resolvedStarted Resolved (7 min)1 updatestatus.helpscout.com (opens in new tab)

Timeline of updates

  1. resolved

    Performance is stable across the board, so we're closing this out. You should be able to log in and things should be operating as expected for you. We'll continue to monitor all services over the next few hours. Our engineers are digging in to nail down exactly what happened here to confirm if this is related to last night's issues. Sorry for the repeat trouble!

From Help Scout’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.helpscout.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Help Scout, started 2019-02-22 21:13 UTC, resolved after 7 min, 1 update(s).

Title
Connection Issues
Vendor
Help Scout
Date
URL
https://rewindex.com/company/help-scout/incidents/jlv4qcmmkmrq

Help Scout profileRecent Help Scout incidentsAll outages on February 22, 2019Help Scout in February 2019MarkdownJSON