# Help Scout: Connection Issues

> Help Scout status incident “Connection Issues” on 2019-02-22: impact minor (vendor’s label), 7 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/help-scout/incidents/jlv4qcmmkmrq
Last updated: 2019-02-22T21:20:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2019-02-22 21:13 UTC · Resolved: 2019-02-22 21:20 UTC · Duration: 7 min
- Updates: 1
- [Vendor status page: https://status.helpscout.com/incidents/jlv4qcmmkmrq](https://status.helpscout.com/incidents/jlv4qcmmkmrq)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2019-02-22 21:20 UTC: Performance is stable across the board, so we're closing this out. You should be able to log in and things should be operating as expected for you. We'll continue to monitor all services over the next few hours. Our engineers are digging in to nail down exactly what happened here to confirm if this is related to last night's issues. Sorry for the repeat trouble!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Help Scout, started 2019-02-22 21:13 UTC, resolved after 7 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/help-scout/incidents/jlv4qcmmkmrq
- Citation: Help Scout, “Connection Issues” (2019-02-22 21:13 UTC). Archived by Rewindex: https://rewindex.com/company/help-scout/incidents/jlv4qcmmkmrq (CC BY 4.0).
- Markdown link: `[Help Scout: Connection Issues (2019-02-22)](https://rewindex.com/company/help-scout/incidents/jlv4qcmmkmrq)`


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Canonical: https://rewindex.com/company/help-scout/incidents/jlv4qcmmkmrq · Markdown: https://rewindex.com/company/help-scout/incidents/jlv4qcmmkmrq.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/jlv4qcmmkmrq · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:10:54.764Z