Help Scout: Collision Detection Performance Issues
Timeline of updates
- resolved
Collision detection is back up and running! Our engineers identified the code update that caused this problem and have since reverted it. Things should be returning to normal now. We apologize for the disruption this caused for you and your teammates today.
From Help Scout’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
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Cite this
Status incident (vendor impact label: minor) posted by Help Scout, started 2023-06-22 15:30 UTC, resolved after 5.0 h, 1 update(s).
- Title
- Collision Detection Performance Issues
- Vendor
- Help Scout
- Date
- URL
- https://rewindex.com/company/help-scout/incidents/hb67n2pmydn1
Help Scout profileRecent Help Scout incidentsAll outages on June 22, 2023Help Scout in June 2023MarkdownJSON