Help Scout: Connection Errors
Timeline of updates
- resolved
Everything is back up and running normally. All folder counts and email queues are clear. There is a small portion of customers that may see delayed results in search, but we'll have that cleared up soon. Apologies for the trouble today!
From Help Scout’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.helpscout.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Help Scout, started 2019-03-25 15:20 UTC, resolved after 1.0 h, 1 update(s).
- Title
- Connection Errors
- Vendor
- Help Scout
- Date
- URL
- https://rewindex.com/company/help-scout/incidents/gmmrxgr15hw9
Help Scout profileRecent Help Scout incidentsAll outages on March 25, 2019Help Scout in March 2019MarkdownJSON