# Help Scout: Connection Errors

> Help Scout status incident “Connection Errors” on 2019-03-25: impact minor (vendor’s label), 1.0 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/help-scout/incidents/gmmrxgr15hw9
Last updated: 2019-03-25T16:20:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2019-03-25 15:20 UTC · Resolved: 2019-03-25 16:20 UTC · Duration: 1.0 h
- Updates: 1
- [Vendor status page: https://status.helpscout.com/incidents/gmmrxgr15hw9](https://status.helpscout.com/incidents/gmmrxgr15hw9)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2019-03-25 16:20 UTC: Everything is back up and running normally. All folder counts and email queues are clear. There is a small portion of customers that may see delayed results in search, but we'll have that cleared up soon. Apologies for the trouble today!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Help Scout, started 2019-03-25 15:20 UTC, resolved after 1.0 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/help-scout/incidents/gmmrxgr15hw9
- Citation: Help Scout, “Connection Errors” (2019-03-25 15:20 UTC). Archived by Rewindex: https://rewindex.com/company/help-scout/incidents/gmmrxgr15hw9 (CC BY 4.0).
- Markdown link: `[Help Scout: Connection Errors (2019-03-25)](https://rewindex.com/company/help-scout/incidents/gmmrxgr15hw9)`


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Canonical: https://rewindex.com/company/help-scout/incidents/gmmrxgr15hw9 · Markdown: https://rewindex.com/company/help-scout/incidents/gmmrxgr15hw9.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/gmmrxgr15hw9 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:20:36.423Z