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CompaniesHelp ScoutIncidents

Help Scout: Degraded performance

MinorStatus: resolvedStarted Resolved (20 min)1 updatestatus.helpscout.com (opens in new tab)

Timeline of updates

  1. resolved

    The web app is loading smoothly now. Thank you for your patience while we fixed this up!

From Help Scout’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.helpscout.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Help Scout, started 2023-07-31 00:27 UTC, resolved after 20 min, 1 update(s).

Title
Degraded performance
Vendor
Help Scout
Date
URL
https://rewindex.com/company/help-scout/incidents/dsss1p9qs7jb

Help Scout profileRecent Help Scout incidentsAll outages on July 31, 2023Help Scout in July 2023MarkdownJSON