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CompaniesHelp ScoutIncidents

Help Scout: Connection Errors

MinorStatus: resolvedStarted Resolved (1.0 h)1 updatestatus.helpscout.com (opens in new tab)

Timeline of updates

  1. resolved

    Performance is stable across the board and the web-app is back up and running. We're closing this status event out, and we'll continue to monitor our services to ensure everything continues running smoothly. Our engineers are still working to nail down the root of the problem so we can ensure it doesn't happen again. Sorry for the trouble today!

From Help Scout’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.helpscout.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Help Scout, started 2019-03-19 14:52 UTC, resolved after 1.0 h, 1 update(s).

Title
Connection Errors
Vendor
Help Scout
Date
URL
https://rewindex.com/company/help-scout/incidents/d6vfv5hz92t1

Help Scout profileRecent Help Scout incidentsAll outages on March 19, 2019Help Scout in March 2019MarkdownJSON