Help Scout: Degraded Performance and Outbound Email Delays
Timeline of updates
- resolved
Our team have discovered the cause and it is now fixed. If you are still experiencing issues, please clear your browser cache and log back in.
From Help Scout’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.helpscout.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Help Scout, started 2022-12-21 19:40 UTC, resolved after 15 min, 1 update(s).
- Title
- Degraded Performance and Outbound Email Delays
- Vendor
- Help Scout
- Date
- URL
- https://rewindex.com/company/help-scout/incidents/d69fbxrg45ph
Help Scout profileRecent Help Scout incidentsAll outages on December 21, 2022Help Scout in December 2022MarkdownJSON