# Help Scout: Degraded Performance and Outbound Email Delays

> Help Scout status incident “Degraded Performance and Outbound Email Delays” on 2022-12-21: impact none (vendor’s label), 15 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/help-scout/incidents/d69fbxrg45ph
Last updated: 2022-12-21T19:55:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2022-12-21 19:40 UTC · Resolved: 2022-12-21 19:55 UTC · Duration: 15 min
- Updates: 1
- [Vendor status page: https://status.helpscout.com/incidents/d69fbxrg45ph](https://status.helpscout.com/incidents/d69fbxrg45ph)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2022-12-21 19:55 UTC: Our team have discovered the cause and it is now fixed. If you are still experiencing issues, please clear your browser cache and log back in.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Help Scout, started 2022-12-21 19:40 UTC, resolved after 15 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/help-scout/incidents/d69fbxrg45ph
- Citation: Help Scout, “Degraded Performance and Outbound Email Delays” (2022-12-21 19:40 UTC). Archived by Rewindex: https://rewindex.com/company/help-scout/incidents/d69fbxrg45ph (CC BY 4.0).
- Markdown link: `[Help Scout: Degraded Performance and Outbound Email Delays (2022-12-21)](https://rewindex.com/company/help-scout/incidents/d69fbxrg45ph)`


---
Canonical: https://rewindex.com/company/help-scout/incidents/d69fbxrg45ph · Markdown: https://rewindex.com/company/help-scout/incidents/d69fbxrg45ph.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/d69fbxrg45ph · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:33:27.860Z