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CompaniesHelp ScoutIncidents

Help Scout: Slow Page Loads

MinorStatus: resolvedStarted Resolved (16 min)1 updatestatus.helpscout.com (opens in new tab)

Timeline of updates

  1. resolved

    Page load times are back to normal, and all services are up and running smoothly as they should be. We're closing this out. Sorry for the trouble!

From Help Scout’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.helpscout.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Help Scout, started 2017-08-09 18:58 UTC, resolved after 16 min, 1 update(s).

Title
Slow Page Loads
Vendor
Help Scout
Date
URL
https://rewindex.com/company/help-scout/incidents/c91dp02st2f1

Help Scout profileRecent Help Scout incidentsAll outages on August 9, 2017Help Scout in August 2017MarkdownJSON