# Help Scout: Slow Page Loads

> Help Scout status incident “Slow Page Loads” on 2017-08-09: impact minor (vendor’s label), 16 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/help-scout/incidents/c91dp02st2f1
Last updated: 2017-08-09T19:14:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2017-08-09 18:58 UTC · Resolved: 2017-08-09 19:14 UTC · Duration: 16 min
- Updates: 1
- [Vendor status page: https://status.helpscout.com/incidents/c91dp02st2f1](https://status.helpscout.com/incidents/c91dp02st2f1)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2017-08-09 19:14 UTC: Page load times are back to normal, and all services are up and running smoothly as they should be. We're closing this out. Sorry for the trouble!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Help Scout, started 2017-08-09 18:58 UTC, resolved after 16 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/help-scout/incidents/c91dp02st2f1
- Citation: Help Scout, “Slow Page Loads” (2017-08-09 18:58 UTC). Archived by Rewindex: https://rewindex.com/company/help-scout/incidents/c91dp02st2f1 (CC BY 4.0).
- Markdown link: `[Help Scout: Slow Page Loads (2017-08-09)](https://rewindex.com/company/help-scout/incidents/c91dp02st2f1)`


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Canonical: https://rewindex.com/company/help-scout/incidents/c91dp02st2f1 · Markdown: https://rewindex.com/company/help-scout/incidents/c91dp02st2f1.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/c91dp02st2f1 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:14:18.882Z