Help Scout: Connections Issues
Timeline of updates
- resolved
Access to Help Scout, along with other, unrelated third-party services has become degraded for a small subset of users based in the United Kingdom. Should you experience any further issues accessing Help Scout we recommend reaching out to your Internet Service Provider for further assistance.
From Help Scout’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.helpscout.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Help Scout, started 2022-10-31 12:44 UTC, resolved after 3.2 h, 1 update(s).
- Title
- Connections Issues
- Vendor
- Help Scout
- Date
- URL
- https://rewindex.com/company/help-scout/incidents/c7fcqk5jszx5
Help Scout profileRecent Help Scout incidentsAll outages on October 31, 2022Help Scout in October 2022MarkdownJSON