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CompaniesHelp ScoutIncidents

Help Scout: Docs Sites showing "Page not Found"

MinorStatus: resolvedStarted Resolved (5 min)1 updatestatus.helpscout.com (opens in new tab)

Timeline of updates

  1. resolved

    Sites are back, postmortem is coming to explain what happened.

From Help Scout’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.helpscout.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Help Scout, started 2014-12-12 20:43 UTC, resolved after 5 min, 1 update(s).

Title
Docs Sites showing "Page not Found"
Vendor
Help Scout
Date
URL
https://rewindex.com/company/help-scout/incidents/92y5gt04wx97

Help Scout profileRecent Help Scout incidentsAll outages on December 12, 2014Help Scout in December 2014MarkdownJSON