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CompaniesHelp ScoutIncidents

Help Scout: Database Restart

MinorStatus: resolvedStarted Resolved (2 min)1 updatestatus.helpscout.com (opens in new tab)

Timeline of updates

  1. resolved

    Now we're all set. Apologies for the brief interruption! It should have only lasted for about 30 seconds.

From Help Scout’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.helpscout.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Help Scout, started 2017-02-11 14:35 UTC, resolved after 2 min, 1 update(s).

Title
Database Restart
Vendor
Help Scout
Date
URL
https://rewindex.com/company/help-scout/incidents/8t11gsyl6cjy

Help Scout profileRecent Help Scout incidentsAll outages on February 11, 2017Help Scout in February 2017MarkdownJSON