Help Scout: Search and Folder issues
Timeline of updates
- resolved
We're all clear! All queue backups (Reports + Search) have now been resolved. Very sorry for any interruption today; we'll publish a postmortem with more detail on what happened in the next 48 hours.
From Help Scout’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.helpscout.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Help Scout, started 2019-02-07 08:34 UTC, resolved after 1.9 h, 1 update(s).
- Title
- Search and Folder issues
- Vendor
- Help Scout
- Date
- URL
- https://rewindex.com/company/help-scout/incidents/8mtf2x70tx18
Help Scout profileRecent Help Scout incidentsAll outages on February 7, 2019Help Scout in February 2019MarkdownJSON