Help Scout: Server Errors Impacting Some Customers
Timeline of updates
- resolved
Everything is back to normal. We're very sorry for the trouble! We'll update later today with details on what happened, and what we're doing to improve.
From Help Scout’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.helpscout.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Help Scout, started 2015-06-01 11:51 UTC, resolved after 2.4 h, 1 update(s).
- Title
- Server Errors Impacting Some Customers
- Vendor
- Help Scout
- Date
- URL
- https://rewindex.com/company/help-scout/incidents/8ftqk4rhz81z
Help Scout profileRecent Help Scout incidentsAll outages on June 1, 2015Help Scout in June 2015MarkdownJSON