# Help Scout: Server Errors Impacting Some Customers

> Help Scout status incident “Server Errors Impacting Some Customers” on 2015-06-01: impact minor (vendor’s label), 2.4 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/help-scout/incidents/8ftqk4rhz81z
Last updated: 2015-06-01T14:16:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2015-06-01 11:51 UTC · Resolved: 2015-06-01 14:16 UTC · Duration: 2.4 h
- Updates: 1
- [Vendor status page: https://status.helpscout.com/incidents/8ftqk4rhz81z](https://status.helpscout.com/incidents/8ftqk4rhz81z)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2015-06-01 14:16 UTC: Everything is back to normal. We're very sorry for the trouble! We'll update later today with details on what happened, and what we're doing to improve.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Help Scout, started 2015-06-01 11:51 UTC, resolved after 2.4 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/help-scout/incidents/8ftqk4rhz81z
- Citation: Help Scout, “Server Errors Impacting Some Customers” (2015-06-01 11:51 UTC). Archived by Rewindex: https://rewindex.com/company/help-scout/incidents/8ftqk4rhz81z (CC BY 4.0).
- Markdown link: `[Help Scout: Server Errors Impacting Some Customers (2015-06-01)](https://rewindex.com/company/help-scout/incidents/8ftqk4rhz81z)`


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Canonical: https://rewindex.com/company/help-scout/incidents/8ftqk4rhz81z · Markdown: https://rewindex.com/company/help-scout/incidents/8ftqk4rhz81z.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/8ftqk4rhz81z · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:31:00.750Z