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CompaniesHelp ScoutIncidents

Help Scout: [Scheduled] Scheduled Database Maintenance

MaintenancemaintenanceStatus: resolvedStarted Resolved (37 min)1 updatestatus.helpscout.com (opens in new tab)

Timeline of updates

  1. resolved

    The schedule maintenance has been completed and live chat services are back to fully operational. Happy Saturday folks, and thanks so much for your patience today!

From Help Scout’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.helpscout.com (opens in new tab).

Cite this

Maintenance posted by Help Scout, started 2023-01-28 15:52 UTC, resolved after 37 min, 1 update(s).

Title
[Scheduled] Scheduled Database Maintenance
Vendor
Help Scout
Date
URL
https://rewindex.com/company/help-scout/incidents/72jn7x2dbxt6

Help Scout profileRecent Help Scout incidentsAll outages on January 28, 2023Help Scout in January 2023MarkdownJSON