# Help Scout: [Scheduled] Scheduled Database Maintenance

> Help Scout maintenance “[Scheduled] Scheduled Database Maintenance” on 2023-01-28: impact maintenance (vendor’s label), 37 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/help-scout/incidents/72jn7x2dbxt6
Last updated: 2023-01-28T16:29:00Z

- Impact (vendor’s label): maintenance (maintenance)
- Status: resolved
- Started: 2023-01-28 15:52 UTC · Resolved: 2023-01-28 16:29 UTC · Duration: 37 min
- Updates: 1
- [Vendor status page: https://status.helpscout.com/incidents/72jn7x2dbxt6](https://status.helpscout.com/incidents/72jn7x2dbxt6)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2023-01-28 16:29 UTC: The schedule maintenance has been completed and live chat services are back to fully operational. Happy Saturday folks, and thanks so much for your patience today!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Maintenance posted by Help Scout, started 2023-01-28 15:52 UTC, resolved after 37 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/help-scout/incidents/72jn7x2dbxt6
- Citation: Help Scout, “[Scheduled] Scheduled Database Maintenance” (2023-01-28 15:52 UTC). Archived by Rewindex: https://rewindex.com/company/help-scout/incidents/72jn7x2dbxt6 (CC BY 4.0).
- Markdown link: `[Help Scout: Scheduled Scheduled Database Maintenance (2023-01-28)](https://rewindex.com/company/help-scout/incidents/72jn7x2dbxt6)`


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Canonical: https://rewindex.com/company/help-scout/incidents/72jn7x2dbxt6 · Markdown: https://rewindex.com/company/help-scout/incidents/72jn7x2dbxt6.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/72jn7x2dbxt6 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:39:08.775Z