Help Scout: Connection Issues
Timeline of updates
- resolved
This morning around 9:45am EDT, we started seeing slow page load times across the web app. We’re still investigating the cause of today's sluggishness, and will post a follow-up with more information as soon as possible. At roughly 10:15am EDT, all services returned to normal.
From Help Scout’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.helpscout.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Help Scout, started 2016-06-15 13:48 UTC, resolved after 45 min, 1 update(s).
- Title
- Connection Issues
- Vendor
- Help Scout
- Date
- URL
- https://rewindex.com/company/help-scout/incidents/5gjc9b7hjkq7
Help Scout profileRecent Help Scout incidentsAll outages on June 15, 2016Help Scout in June 2016MarkdownJSON