Help Scout: Help Scout App Delays
Timeline of updates
- resolved
We've resolved the issues with Help Scout App delays this morning. During this time, you might've noticed delays with email processing, new emails in search, updates to folder counts, workflows, and issues with sidebar apps. We're glad to report that related backups have cleared and these functions should be operating as normal. Thanks for your continued patience.
From Help Scout’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.helpscout.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Help Scout, started 2020-04-14 11:30 UTC, resolved after 0 min, 1 update(s).
- Title
- Help Scout App Delays
- Vendor
- Help Scout
- Date
- URL
- https://rewindex.com/company/help-scout/incidents/2ykgwbxr4bvl
Help Scout profileRecent Help Scout incidentsAll outages on April 14, 2020Help Scout in April 2020MarkdownJSON